Privacy Policy

We highly value our customers and their privacy. Our privacy policy is to respect and protect the privacy of all our customers. Your personal information is safe with us. All personal information collected on this website is kept strictly confidential and not sold or reused by a third party. Your personal information is used exclusively for the purpose of fulfilling your enquiry and making your buying experience a success. Bio-Kinetic respects the privacy rights of its online visitors and recognise the importance of protecting the information collected about them. We provide this statement (the “Privacy Policy”) to help you to understand what we may do with any personal information that we obtain from you.

This Privacy Policy guides how we collect, store and use the information that you provide us with. By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern, in general, your use of the website maintained and operated by Bio-Kinetic. We will use your information only for the purposes set out below. Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the website. We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

TYPE OF INFORMATION COLLECTED

The following information is provided by Bio-Kinetic to enable our online visitors to be fully informed of our Privacy Policies. The website collects certain information when you interact with the website. For example, the website may collect “Personal Information” which is data that can be used to identify an individual, as defined by applicable law. The website may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

- Information that you provide by filling out forms on the website. This includes information you provide when you subscribe to any services offered on the website including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion sponsored by Bio-Kinetic; complete a survey; or report a problem with the website;
- Any information you may provide when you contact us or send us a correspondence;
- Details of your visits to the website including, but not limited to, your computer’s IP address in order to provide us with information that helps us learn about your page interaction information, traffic data, location data, and other data about the resources that you access.
- We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.

USE OF COOKIES ON OUR WEBSITE

In common with many websites, we use “cookies” to help us gather and store information about visitors to our webite. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the website. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the website.

HOW PERSONAL INFORMATION MAY BE USED

Bio-Kinetic may use your personal information for to refer you to a stockist closest to you in order to assist you on your orders.

We do collate information about site traffic, product interest, and other commercial information but do not share this information with any third parties. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:

Our Bio-Kinetic stockist closest to you.
The representatives of Bio-Kinetic to contact a prospective stockist of Bio-Kinetic products.

Newsletter Communications

By subscribing to our newsletter, you consent to receive email communications from us, including updates, promotions, and other content we believe may be of interest to you. We handle all personal data provided in accordance with the South African Protection of Personal Information Act (POPIA).

How We Use Your Information:
Your email address and any additional data provided during subscription are used solely for the purpose of sending newsletters and related communications. We do not share your data with third parties for marketing purposes without your explicit consent.

Managing Your Preferences:
You may unsubscribe from our newsletter at any time by following the ‘Unsubscribe’ link included in each email. Alternatively, you can contact us directly to update or delete your information from our mailing list.

Data Security and Retention:
We implement appropriate security measures to protect your data against unauthorised access. Your personal information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

HOW PERSONAL INFORMATION MAY BE USED

Changes and clarifications will take effect immediately upon their posting on the website.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

By visiting this website, you are consenting and accepting the practices described in this Privacy Policy and our Terms and Conditions. If you require further information about our Privacy Policy kindly send an email to info@bio-kinetic.co.za

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.